D2Care Support
Need help? Choose your preferred method:
- View the following manuals for product information and the latest firmware.
- Feel free to call us at 904-323-4777, option #2
- Email us directly
- Use the Support Ticket Request form below.
PBS WARN Documents and Information
Flex Firmware:
NOTE: This code is NOT for PBS WARN units If you have firmware older than November of 2021, please contact support before loading, there may be additional steps or transitions.
Flex 5220:
d2mux5k_update-2024-03-17_13-20-12
Flex 3000:
IMPORTANT: If you have a Flex 3000 with a browser that looks like this, firmware 2020-10-28 and older, or you’re not absolutely sure about this upgrade. Please contact D2Care for help.
d2mux3000_update-2024-03-17_13-32-16
Flex 0G 5220: NOT for PBS WARN units
Instruction Manuals:
D2Flex 3000 Start Up Guide V5.2-2301
Flex 5220 Set up Guide V5-2212
D2 Flex OG 5220 Instructions V3-0924 _ Coming soon. Contact Support if you need one.
Click here for the PBS WARN Support Web Portal
Legacy 5020 stuff:
Need More Help?
Support is available at:
+1-904-323-4777 Option 2 for Support
Or, use this ticket below and we’ll get right back to you.
